Jono Lancaster, 26, has suffered rejection and discrimination his entire life – all because of the way he looks. Born with a rare genetic condition, Treacher-Collins syndrome, Jono has no cheekbones or external ears and has endured years of bullying and countless hospital appointments.The film follows Jono and his girlfriend Laura as they go on a quest to find out the options available to them should they decide to start a family. Jono meets a variety of families who have faced or are facing this very conundrum.
He also meets with youngsters affected by Treacher-Collins to see if attitudes have changed since his days at school. Confronted by all the options, what will they decide? And will the decisions they make draw them closer together?